Privacy Policy

Last updated: February 27, 2026

This Privacy Policy describes how PixelVault Studios collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information in several ways to provide and improve our services. When you visit our website, we automatically collect certain technical information about your device and browsing activity. This includes your IP address, browser type, operating system, pages visited, and the time spent on each page. We use this data to understand how visitors interact with our website and to optimize performance.

When you contact us through forms or email, we collect the information you provide, including your name, email address, phone number, company name, and any messages or inquiries you submit. We also collect information through cookies and similar tracking technologies to enhance your browsing experience and remember your preferences.

• Technical data from your device and browser
• Contact information when you reach out to us
• Usage patterns and browsing behavior
• Cookies and similar tracking data

How We Use Your Information

We use the information we collect to deliver and improve our services. Your data helps us respond to your inquiries, provide customer support, and send you updates about our services when you request them. We analyze usage patterns to enhance website functionality, fix technical issues, and create better user experiences. We may also use your information to comply with legal obligations and protect against fraud or misuse.

We never sell your personal information to third parties. We do not share your data with external organizations except when required by law or with service providers who assist us in operating our website and delivering services. Any third-party service providers are contractually obligated to protect your information and use it only for specified purposes.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you or ask us to remove it entirely. If you believe your information is inaccurate, you can request corrections. We will respond to all requests within 30 days. You also have the right to opt out of receiving promotional communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

Depending on your location, you may have additional rights under applicable privacy laws. We respect all applicable regulations including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). You can withdraw consent for data collection at any time, though this may affect your ability to use certain features of our website.

Cookies and Tracking

We use cookies to improve your browsing experience and collect analytics data. Cookies are small files stored on your device that help us recognize returning visitors and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). Analytics cookies help us understand which pages are most popular and how visitors navigate our site.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking all cookies may affect website functionality and user experience. We recommend enabling essential cookies while managing non-essential cookies according to your preferences. For detailed information about how we use cookies, please see our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, and misuse. We use encryption technology to secure data transmitted between your device and our servers. Our website undergoes regular security audits and updates to maintain protection against emerging threats. All staff members with access to your data are bound by confidentiality agreements.

While we employ robust security practices, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we continuously work to implement best practices. We maintain reasonable physical, electronic, and procedural safeguards to protect your information throughout its lifecycle. In the event of a data breach, we will notify affected individuals as required by applicable law.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party websites before providing your information. This Privacy Policy applies only to information collected through our website and services. Any information you provide to third-party services is governed by their respective privacy policies.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly and terminate the child’s account. Parents or guardians who believe their child has provided information to us should contact us immediately using the information below.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the “Last updated” date and posting the revised policy on our website. Your continued use of our services following the posting of updates constitutes your acceptance of those changes. We encourage you to review this policy regularly to stay informed about how we protect your information.